Frequently Asked Questions
Everything you need to know about shopping with PREETPRET
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please visit our returns portal to initiate your request.
Which payment methods do you accept?
PREETPRET accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my shipment?
Once your order is dispatched, you will receive an automated email containing a tracking link. You can also track your status directly through your account dashboard on our website.
Do you offer international shipping?
Currently, we ship to selected international destinations. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What should I do if I receive a damaged item?
If your order arrives damaged, please contact our support team within 48 hours of delivery with photos of the item and packaging to arrange for a free replacement.